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❓ Troubleshooting & FAQ
Why can’t I log in?
Check:
- Email & password
- Internet connection
- If you previously deleted app data
My PDF is not summarizing.
Possible causes:
- Unsupported file format
- Very scanned/low-quality documents
- File larger than 20–40MB
Why does the app ask for storage permission?
To allow:
- Uploading PDFs
- Saving audio files
- Loading lecture recordings
Why is the app loading slowly?
Your network speed or cached resources.
Try restarting the app.
How can I report a bug?
Email: solomonadenuga8@gmail.com
WhatsApp: +234 802 371 0562
Does LogeekMind store my documents?
No. Uploaded files are processed temporarily and deleted.